Privacy statement

Data protection information according to Atr.13 and 21 DSGVO

Initial information on data collection and processing

(Data protection information according to Art. 13 and 21 DSGVO)

Responsible: Schalow & Schröder GmbH is responsible for data collection and processing.

As a matter of principle, we only collect data that is required by law, by contract and/or to conclude a contract. The indication of e.g. telephone number(s) and/or email address(es) is however voluntary. There are no negative consequences associated with the non-availability of this data. However, the non-availability of such data may in individual cases complicate or delay the subsequent communication with you.

We process the collected data in accordance with Art. 6 Para. 1 lit. f DSGVO for the purpose of fulfilling the contract. This also includes, and in particular, the associated customer advice and support. If necessary, personal data is passed on to the companies (mostly financial services institutions) that are involved in the processing or fulfilment of the business relationship, [for example B. credit institutions, real estate companies, capital management companies, platforms for the settlement of financing transactions].

Data processing for contract fulfilment: The data required for contract fulfilment will be stored for the duration of the business relationship with you and until expiry of the applicable limitation periods as well as any resulting claims and statutory storage obligations. As a rule, this is ten years from the end of the year in which this data was collected. Due to the continuous updating of the above-mentioned data required by law, the deletion of this data is postponed until the end of the business relationship plus the above-mentioned periods from the end of the year in which the data was last updated.

Data processing to safeguard legitimate interests: We process your personal address data, financial data, knowledge and experience, preferences and objectives in order to optimise our customer service and advice. Data processing is carried out on the basis of Art. 6 Para. 1 lit. f DSGVO and in the interest of guaranteeing you an optimum service taking into account all influencing factors. The data will be deleted if the protection of the legitimate interests is no longer necessary. You have the right to object to data processing. You can find out more under the following point “Rights of the person concerned”.

Reference to a right of objection pursuant to Art. 21 DSGVO:

If data is collected on the basis of Art. 6 para. 1 lit. f (data processing to safeguard legitimate interests), you have the right to object to such processing at any time for reasons arising from your particular situation. We will then no longer process the personal data unless there are verifiable compelling grounds for processing worthy of protection which outweigh the interests, rights and freedoms of the person concerned, or the processing serves to assert, exercise or defend legal claims. Please address your objection to Schalow & Schröder GmbH, Kurfürstendamm 175, 10707 Berlin, Germany or to info@schalow-schroeder.com

Data processing on the basis of a consent: If you have given a separate consent to be informed by us by telephone or e-mail about company-owned products and services, corresponding processing will take place on the basis of Art. 6 para. 1 lit. a DSGVO. Your consent can be revoked at any time without this affecting the legality of the processing that has taken place to date. If the consent is revoked, however, we will discontinue the corresponding data processing.

Data processing for the fulfilment of legal obligations: In principle, we are legally obliged to query and record all information that has an influence on your income and financial circumstances. For this purpose, we also require further information, such as your willingness to take risks, financial goals and wishes. We collect voluntary information about personal interests or inclinations outside your financial universe in order to invite you to events that may be of interest to you and/or to provide you with corresponding information.

We process your aforementioned data in order to comply with legal requirements. Data processing is based on Art. 6 Para. 1 lit. c DSGVO. The legal obligation results from the law for the conversion of the residential real estate credit guideline. The data will be deleted at the end of the eleventh calendar year after termination of the business relationship.

Data processing for direct advertising: We process your data for the purpose of direct advertising, [in particular for the dispatch of our advertising by post or email. Data processing is carried out on the basis of Art. 6 Para. 1 lit. f DSGVO and in the interest of informing you about new products and services. Every customer has his own right of objection against this processing, the exercise of which leads to the termination of processing for the purpose of direct marketing. If data is stored exclusively for direct marketing purposes, it will be deleted after objection has been made.

Data recipient: We only transmit your data to third parties (e.g. credit institutions, insurance companies, building societies, real estate companies, capital management companies, platforms for the processing of insurance or financing transactions, lawyers for the enforcement of open claims), provided that there is a data protection legal transmission authority (e.g. in accordance with the above-mentioned legal provisions). Your data may also be passed on by us to external service providers (e.g. IT service providers, broker pools, companies that destroy or archive data, print service providers) who support us in data processing within the scope of order processing strictly in accordance with instructions. Data processing outside the EU or the EEA does not take place. We will not sell or otherwise market your personal data to third parties.

Rights of the person concerned:

Data subjects have the right to be informed by the person responsible about the personal data concerning them and to have incorrect data corrected or deleted if one of the reasons stated in Art. 17 DSGVO applies, e.g. if the data is no longer required for the purposes pursued. There is also the right to limit the processing if one of the conditions specified in Art. 18 DSGVO applies and in the cases specified in Art. 20 DSGVO the right to data transfer. If data is collected on the basis of Art. 6 para. 1 lit. f (data processing to safeguard legitimate interests), the data subject has the right to object to the processing at any time for reasons arising from his/her particular situation. We will then no longer process the personal data unless there are verifiable compelling grounds for processing worthy of protection which outweigh the interests, rights and freedoms of the data subject, or the processing serves to assert, exercise or defend legal claims.

Right of appeal to a supervisory authority:

Any data subject shall have the right to complain to a supervisory authority if he or she considers that the processing of data concerning him or her infringes data protection provisions. In particular, the right of appeal may be exercised before a supervisory authority in the Member State in which the data subject is resident or in which the alleged infringement took place.

On the official website of the Data Protection Officer of the Federal Republic of Germany, you will find the contact details of the data protection officer responsible for your federal state: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html